MEPSub vs ServiceTitan

Commercial projects. Not service calls.

ServiceTitan is excellent software — for dispatching HVAC techs to residential service calls. MEPSub is built for commercial MEP subcontractors managing multi-month projects with general contractors, submittals, spec compliance, and contract documentation. These are fundamentally different businesses.

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✦ Commercial MEP Subcontractors

MEPSub

$0/mo to start

Built for mechanical, electrical, and plumbing subcontractors working commercial construction projects — with CSI submittals, GC review portals, AI spec parsing, RFIs, change orders, and a 13K+ item MEP cost book.

Free plan available Commercial project workflows Submittal management CSI spec compliance

Residential Field Service Dispatch

ServiceTitan

~$250/tech/mo

A powerful field service management platform built for dispatching residential HVAC, plumbing, and electrical technicians to service calls. Excellent for scheduling, dispatch, and customer management — not for commercial construction projects.

No submittal management No RFIs / change orders No CSI spec database Per-tech pricing adds up fast

ServiceTitan is for this

Dispatching a tech to fix a homeowner's AC unit
Scheduling recurring maintenance contracts
Booking service calls from a customer app
GPS tracking technicians in the field
Sending "on my way" texts to homeowners
Processing credit card payments at the door

MEPSub is for this

Submitting shop drawings to a GC for a $1.5M HVAC job
Parsing a 400-page spec book to build your submittal register
Managing RFIs and change orders on a hospital project
Generating AIA-style progress invoices from your SOV
Tracking submittal approval across 6 trade packages
Compiling an O&M manual for project closeout

Feature Comparison

MEPSub vs ServiceTitan — feature by feature

A side-by-side look at what each platform actually does for MEP contractors.

Feature	MEPSub	ServiceTitan
🏗️ Commercial Construction Workflows
Submittal management with CSI codes	✓ Full workflow	✗ Not applicable
GC Review Portal (no login required)	✓	✗
AI spec book parsing (OCR)	✓	✗
RFIs (Requests for Information)	✓ AI-drafted	✗
Change orders (commercial)	✓	Service agreements only
Transmittals & closeout packages	✓	✗
O&M manual builder	✓ AI-automated	✗
💰 Estimating & Cost Management
MEP cost book (13K+ items, CSI Div 21-28)	✓	Generic pricebook
Estimate → Project → Invoice flow	✓	✓ Service only
SOV / AIA progress billing	✓	✗
BLS labor rate integration	✓	✗
Assemblies (HVAC, piping, electrical systems)	✓	Task templates only
📱 Field Service (ServiceTitan's strength)
Dispatch scheduling calendar	Crew management	✓ Excellent
GPS technician tracking	✗	✓
Customer booking / CRM	Contacts module	✓ Full CRM
Recurring service agreements	✗	✓
Online customer payment portal	Invoice portal	✓
🤖 AI & Technology
AI chat assistant (MEP-specific)	✓	✗
AI scope of work & document generation	✓	✗
💲 Pricing
Starting price	Free	~$250/tech/mo + setup $1–3K
Free plan / trial	✓ Free forever plan	Demo call required
Transparent pricing	✓ Listed on website	✗ Quote required

The Bottom Line

Right tool for the right job

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ServiceTitan = residential service

If your business is sending HVAC techs to fix residential units, managing maintenance agreements, and booking service calls — ServiceTitan is genuinely excellent at that. It's purpose-built for the home service market.

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MEPSub = commercial construction

If you're bidding commercial jobs, managing submittals with GCs, tracking RFIs on a hospital or school project, and invoicing with AIA G702 forms — MEPSub is the only platform built for exactly that workflow.

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Doing both? You need both.

Many MEP contractors do both residential service and commercial projects. ServiceTitan handles the service side well. MEPSub handles the commercial project side. They serve different parts of your business.