⚠️ Account Deletion

Delete Your Account & Data

We're sorry to see you go. This page explains how to delete your MEPSub account and what happens to your data.

📋 How to Delete Your Account

You have two options to delete your MEPSub account:

Option A: Self-Service (In-App)

Log in to MEPSub → Go to Settings → Account → Delete Account. Follow the confirmation prompts. Your account will be scheduled for deletion immediately.

Option B: Email Request

Send an email to privacy@mepsub.net from the email address associated with your account. Include "DELETE MY ACCOUNT" in the subject line. We will process your request within 48 hours.

Option C: Request Below

Use the form at the bottom of this page to submit a deletion request directly. We will verify your email and process the request.

🗑️ What Gets Deleted

⚠️ This action is permanent and cannot be undone

Your account credentials and profile information
All projects, estimates, and submittals
Invoices, purchase orders, RFIs, and change orders
Uploaded documents, drawings, and specifications
AI-generated content and chat history
Contacts and company information
Subscription and billing history
All team member accounts under your company (if you are the owner)

Deletion Timeline

Immediately Account access is disabled. You can no longer log in.

Within 30 days All personal data and account information is permanently deleted.

Within 90 days All project data (estimates, submittals, invoices, documents) is permanently deleted.

Within 180 days All backup copies are purged from our systems.

What we retain: Anonymized, aggregated usage analytics (no personal data). Financial records as required by law (tax records retained for 7 years per IRS requirements).

💡 Before You Delete

Consider these alternatives before permanently deleting your account:

Export your data first: Log in → Settings → Data Export to download all your estimates, submittals, invoices, and documents as CSV/PDF files.

Downgrade instead: Switch to the Free plan ($0/mo) to keep your account and data while paying nothing. You keep 5 projects, 10 estimates/month, and 2 GB storage.

Need help? If you're having issues with the platform, contact support@mepsub.net — we'd love to fix it for you.

📧 Submit Deletion Request

Enter the email address associated with your MEPSub account. We will send a confirmation email to verify your identity before processing the deletion.

✅ Request Submitted

We've received your deletion request. A confirmation email has been sent to your address. Please check your inbox (and spam folder) to verify and confirm the deletion. If you don't receive it within 24 hours, contact privacy@mepsub.net.

Questions about data deletion? Email privacy@mepsub.net · Read our Privacy Policy · Terms of Service